Power BLOG: 2015

Tuesday, October 13, 2015

Proudly Introducing "PowerUP POS Support Center & Knowledge Base"

In order to streamline support requests and better serve you, we utilize a new support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Wednesday, October 7, 2015

Financing Options Available!

We are happy to announce that we now offer financing options for all our products through PayPal Credit.

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Monday, August 31, 2015

Check out our awesomely brand new state of the art POS Systems!!! :)

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myfoodini.com - Online Ordering Pratform for Restaurants

"Join us for a unique online ordering experience.."

COMING SOON.. LATE 2015

Here are some of our features:

Month to month billing model. (No contracts, cancel anytime)
3 Plans to choose from: Essentials $25/mo, Premium $30/mo, Enterprise $39/mo.
Mobile ordering included
Mobile ordering app included (iOS/Android)
Restaurant's mobile ordering app available *Fees apply.
Facebook Ordering included (Orders placed directly from your facebook page) *Not available on essential plan.
Aldelo POS Integration (Receive orders directly to your POS System) *Available only on enterprise plan. - Aldelo Annual Support through PowerUP POS Required!
Embed it to your current website or create a link to your ordering page
Full access to control panel for restaurant owners for changes and sales reports
AutoPrint Orders directly to your POS printer, fax (fees may apply) or receive orders through email at your dashboard
Reporting by day, week, month & year
Vacation Mode (Close your restaurant for a day or two or for the holidays and reopen automatically ready to accept orders).
ONE time setup fee of $199 (Includes everything) *Waived on enterprise plan.
NEXT DAY FUNDING! Don't wait to get paid every one or two weeks!!! Direct deposits to your account every day!
Multiple payment gateways including: Authorize.Net, First Data Global Gateway E4 (Payeeze), Worldpay, PayPal and more. *Not available on all plans.
Loyalty & Rewards Program for your customers *Not available on essential plan.
Gift Cards purchase option directly from your online ordering page *Not available on essential plan.
Discount Coupons
Unlimited products and product options
Extensive pizza menu options for toppings (Entire pizza, 1st half, 2nd half, x1, x2, x3 etc.)
Automated order confirmation system
Ratings and reviews
Analytics/Insights on the restaurant's dashboard
FREE updates/upgrades forever
FREE Support forever
Multiple Delivery zones (Integration of Google Maps and ability to charge each zone with a different delivery fee)
Book table option (Reservations)
Pop-up window with specials and promotional offers
Order Combinations

Stay tuned! More info coming soon..

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The ABCs of EMV | First Data

This is the first in a 3-part series about EMV technology and how it helps keep sensitive data away from cyber-thieves.

Payment card fraud is a fast-growing problem that negatively affects the bottom lines of merchants and card issuers around the world.

In 2013, merchants and issuers lost $14 billion worldwide to payment card fraud, a 19 percent increase over the previous year.[i] But those numbers tell only part of the story. Payment card fraud in the United States grew 29 percent in 2013, compared with 11 percent in the rest of the world,[ii] and although the United States accounts for only a quarter of the world’s payment card transactions, more than half of all fraudulent card transactions happen here.[iii]

Why has the United States become the world’s leader in fraudulent card transactions? One reason is that the United States is the only major consumer market in the world not to have adopted the more secure EMV™ payment card standard. That is beginning to change. The global brands are now encouraging US retailers to begin accepting EMV payments, and some of the largest US merchants have already begun doing so.

Still, many merchants have been slow to invest in the point-of-sale (PoS) system upgrades needed to accept EMV payments, especially when so few customers carry EMV cards today. However that is changing. Industry watchers estimate that by 2015, there will be over 270 million EMV credit and debit cards in circulation in the US, and half of all U.S. retail locations will be able to accept EMV cards. [iv] Questions that are uppermost in everyone’s minds: Will consumers embrace and use their EMV payment cards, and how much will EMV transactions reduce payment card fraud? The answer lies in how the EMV technology works.

Payment card fraud is one of the fastest growing problems negatively impacting merchants and card issuers around the world.

Check out the infographic to learn more about the essential role EMV plays in the reduction of payment card fraud.

BBB Accreditation | PowerUP POS

PowerUP POS BBB Accreditation - CREDIT CARD – MERCHANT SERVICES in Franklin, MA - BBB Business Review - BBB serving Eastern Massachusetts, Maine, Rhode Island and Vermont.

"BBB Accreditation

A BBB Accredited Business since 10/21/2014

BBB has determined that PowerUP POS meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services".

Thank you all for your business and your continued support!

PowerUP POS Sales Team.

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EMV Contact & Contactless Solutions | First Data

EMV Card Solutions

First Data EMV Contact & Contactless solutions help your financial institution comply with emerging compliance standards that require re-issuing cards with an embedded EMV-compliant chip to enable EMV transactions.

Benefits for Financial Institutions

Our EMV cards use chip technology for fraud protection against counterfeit, lost or stolen cards at the point-of-sale (POS). EMV enabled contact and contactless cards better protect you and your customers by authenticating the card.

Help increase security and fraud protection with EMV chip

Support existing and emerging payment technologies

Validate EMV card users through PIN or signature

Verify fund availability during the transaction

Key Components

Authentication of the EMV Visa payment with chip embedded into the form factor; e.g., card, smartphone, fob, etc., protects against counterfeit fraud

Robust cardholder verification methods in all acceptance environments to reduce risk with lost and stolen cards

Ability to embed chip-based applications into a mobile wallet, enabling consumers to pay via their mobile devices

Contactless EMV chip technology using the same contactless technology that enables mobile payments at the POS

Cards & payments: digital solutions that benefit issuers and cardholders

Today, customers are immersing themselves in the digital world and the information, convenience, mobility, and personalisation it provides.

People are getting savvy with digital banking

Consumers have embraced online and mobile innovations to empower themselves and enrich their choices, whether they’re shopping for a car, looking for a dentist, or searching for a restaurant. When consumers are managing their money, they expect the same enhanced experience.

They want their digital banking needs met with fast and seamless products and services that are always available, reliable and secure. While banks are balancing speed and security to meet these needs, consumers want more. They understand how rapidly technology changes, and they see the potential it offers. They leverage the vast amount of available information to find the best deals on everything. Gone are the days when a customer needed to contact a set of banks to compare interest rates or even visit a branch to deposit a cheque.

At the same time, demographics are shifting. By 2020, not even six years away, the majority of consumers will be tech-savvy “digital natives,” who grew up online and on their smartphones*.

Banks need to stay up with digital changes

All these changes mean that, in order to remain competitive and profitable, banks need to harness technological advancements to create a compelling customer experience while improving their own operational performance. While technology offers numerous gleaming innovations that promise to achieve these goals, adoption and business results often lag behind expectations and predictions.

Some innovations have not yet caught on because the infrastructure they require has not yet been adopted widely. Indeed, digital wallets, custom apps, contactless payments, and other innovations will have a big impact on banking - but, in all our focus on and excitement about the next big thing, what are banks overlooking today?

Rather than placing too much emphasis on the future, banks can benefit by broadening their focus to include evolving technologies. While these innovations may not be as exciting as contactless payment suits, injectable chip technology, or retinal scan authentication, they do offer banks near-term payoffs and a competitive edge.

Automating and streamlining customer service processes are prime candidates for almost immediate payoffs. For example many banks continue to mail PINs to new customers, a process that adds both cost and delay that can easily be accomplished via SMS text messaging. Banks can save on printing and mailing costs, and customers can begin, or resume, using their accounts in a matter of hours rather than days.

Electronic communication can also vastly improve the customer experience for new credit card applicants. Rather than waiting and wondering about the status of their application or when their new card will arrive, customers can receive updates via SMS or other digital channels. Updates that indicate the card is in production and then when it’s been mailed not only provides them with timely information but also assures customers that their bank understands their concerns.

The physical production of cards can be significantly improved by offering an “instant issuance” service enabling credit or debit cards to be produced in-branch and provided to customers within a matter of minutes.

And, with the advent of digital wallets, the potential to instantly issue “virtual cards” that allow customers to shop both online and in the real world using NFC-enabled smart phones is on the immediate horizon, along with a better overall customer experience for those who have lost or have had their cards stolen.

By no means is it time to forget about the future, but implementing truly useful, readily available technologies can help banks reduce costs, increase revenues, and improve the customer experience

Interactive bank e-statements are another area of improvement. In addition to viewing their statements online many customers would prefer receiving eLetters rather than paper communications. Online statements and eLetters offer the added advantage of interactivity.

Dynamic, enhanced statements can give customers the option to view useful information about each transaction including links to maps with the location of the merchant or the merchant’s website. A suspected fraud button can also be added that triggers the fraud reporting process and prevents customers from having to switch channels to report the issue by telephone. Customers buying large-ticket items, such as televisions, can also have access to more financing options.

In addition to applying for store credit when they purchase a TV or paying off credit card instalments they can consider an instalment loan from their card issuer that will likely offer better terms and more convenience. This simple shift benefits consumers, who don’t have to bother applying for financing at the store, and banks, which capture additional revenue-generating loans.

By no means is it time to forget about the future, but implementing truly useful, readily available technologies can help banks reduce costs, increase revenues, and improve the customer experience.

Reference Source – PwC Precious Plastic 2013.

via Cards & payments: digital solutions that benefit issuers and cardholders.